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my wifi 5ghz keep disconnecting

hola232
2: Seeker
2: Seeker

‎03-10-2020 06:54 PM

So I have superfast 2 broadband, with vodafone connect wifi router, use 5ghz wifi because the 2ghz is slow. From now and then my 5ghz wifi signal disappear and re-appear, when i try to connect to it, it says wrong password, but to fix this i have to keep re-connecting and re entering the password for like 3-10 times until it reconnects. Sometimes it doesnt re-connect so i have to change the ssid name and password, then the cycle repeats again. How do i fix this? this is hapnening since i started with the contract and today i had enough of this crap. It seems like a faulty router.

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Anonymous
Not applicable

‎03-10-2020 09:34 PM

It could be a faulty router, or just as likely it could be a 5GHz WiFi device that can't reach the channel that the router is deciding to transmit on!  

if the VF app is fixed, you could try using it to set the 5GHz WiFi to a specific channel and see if that fixes the issue!  If the VF app has not been fixed then testing this could be a little more awkward!

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