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503 Service Temporarily Unavailable

Intermittently, I get the dreaded "503 Service Temporarily Unavailable" when trying to access my router. Now, I know that the suggested "answer" to this is to clear cache and cookies or use a different browser but neither of these solve the issue. Th...

Broadband down for 48 hours in DL3 (Darlington)

Hi All,My parents who live in the DL3 postcode in Darlington lost their internet on the morning of 4th January and it's still down now. I have chatted with a TOBI agent who when pushed told me it was an issue with the 'backhaul' and not to worry as i...

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Buffering only on Amazon Prime TV.

I've recently moved to Vodafone full fibre broadband and everything is working well except when trying to watch something on Amazon Prime TV. I can watch for 10 to 15 mins, then get constant buffering, or poor quality like it is running on a low band...

MJ1527 by 2: Seeker
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Unable to access specific IP Address

I have to connect to a VPN at work and sometime last year I was unable to access it. Support was a nightmare and didn't understand the issue so I requested a static IP address and overnight the static IP address came online and my issue disappeared. ...

Resolved! CityFibre in Highcliffe, Dorset

Dear Community,I live in Highcliffe (Dorset) in an apartment block. During the last year CityFibre put fibre everywhere in the area and as far as I know, Vodafone will be the local broadband provider on the CityFibre network. My problem is that I can...

spotlark by 3: Seeker
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Dropouts on Broadband

Today I am experiencing a serious number of Dropouts on Broadband. When I look at the router logs I can see that I am getting an average 15 / hour errors with description: "Failed to send packet: Address family not supported by protocol" and an avera...

Resolved! openreach upgrade done today, but no internet

As part of the openreach fibre upgrade, my vodafone broadband got updated today morning by the BT engineer. Its been a couple of hours now. I am still using the original vodafone supplied router THG3000, had a chat with vodafone and they said no need...

p3x279 by 3: Seeker
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  • 11 replies
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