Back to Help and Support
Broadband connection
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Sign In to Post

THG3000 router firmware out of date

My router is currently on firmware version 19.2.0307-3261013 I'm having problems with cloud streaming on the Xbox and I wanted to eliminate the firmware as being at fault as it's quite a long way behind the latest release. Doing a manual update check...

Spies by • 4: Newbie
  • 35697 Views
  • 51 replies
  • 0 thanks

THG3000 router interface almost unusable

The user interface for my THG3000 is shockingly bad. It's very slow to connect and register clicks and keeps randomly refreshing the page when I'm halfway through changing a setting. It very often times out when I'm trying to make any changes. Is thi...

dwl99 by • 4: Newbie
  • 3987 Views
  • 29 replies
  • 0 thanks

Order getting cancelled

Hi,I have been trying to get a new home broadband connection. I have placed the order 7 times in the span of 25 days but everytime the order is being cancelled. I talked with the customer support they told me that it was due to the credit check failu...

usamaliv by • 2: Seeker
  • 3407 Views
  • 9 replies
  • 0 thanks

WiFi doesn’t connect to laptop

Hi please helpMy laptop not connecting Vodaphone WiFi . I am new to Vodaphone WiFi . No issues with my old WiFi . Phones connected but not my WiFi . I tried all that I could know..Anyone has been experienced this before?

Ultra Hub - wifi channel

Hi all,I know you can't change WiFi channels on the older Vodafone Wi-fi hub, thg3000.However, is it possible to change wifi channels on the new Ultra Hub?My thg3000 keeps selecting a busy channel and I really just need it changing.Many Thanks

Resolved! Do I have a case to cancel after terrible service?

About a month ago CityFiber became available in my area. Ive been looking for an alternative to Virgin Media for years so I looked at their partners, chose Vodafone and subscribed to their 'Pro II Broadband' package.[Wed 29 November]The installation ...

Router performance Poor

I'm getting to the end of my wick. The Vodafone pro routers are not designed for the Tech enthusiast.1) the WiFi strength is poor so had 3 boosters sent. The speed is also poor.2) can't use 3 boosters only 2. As when I use all three it knocks out all...

gaz8600 by • 3: Seeker
  • 3812 Views
  • 11 replies
  • 0 thanks

Non VOIP with VF router

Hi, I am moving away from VF next week and have already migrated my VOIP to A&A. I've got it all setup on app and can make outgoing calls, for some strange reason, I cannot receive calls, though the old phone plugged into the VF router is still ringi...

Replacement router (non Vodafone)

Hi,I've been getting high latency & regular connection dropouts since changing from BT to Vodafone. My cabled devices don't seem to suffer as much as my WiFi devices, so what little tech knowledge I have deduces this is a router issue - backed up by ...

SMB14490 by • 3: Seeker
  • 1354 Views
  • 4 replies
  • 0 thanks
Top Thanked this week
View all