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Slow speeds, packetloss and ping increase as of today on cityfibre/gigafast

cr4zy
2: Seeker
2: Seeker

Please have someone escalate this beyond forums. There's clearly an issue introduced recently, infact for me it happened about 7:30am. Here's my ping graph showcasing it

 

This is a gigafast 500/500 through cityfibres network in peterborough

 

cr4zy_0-1646845968304.png

Here's proof it has been fine for a month until today

cr4zy_1-1646845996306.png

Heres a selection of current speed test of my 500/500

https://www.thinkbroadband.com/speedtest/1646845735678694155

cr4zy_2-1646846095536.png

https://www.speedtest.net/result/12871273048

 

and some pretty annoying packetloss...

cr4zy_3-1646846269898.png

 

I have restarted my ONT and Router several times and every time the same behaviour through multiple devices. Juding by some other posts on this forum this is an issue thats widespread.

11 REPLIES 11

And this is exactly the reason I will be buying out the remainder of my contract and changing over to another ISP. Vodafone this year has been utterly terrible last year was fine but this year I've had nothing but problems exactly as you describe. 

 

Just out of interest how are you producing those graphs?. 

It's https://munin-monitoring.org/ it runs on a Linux NAS I have.

 

For the most part this connection had been fine until last week. Certainly consistent atleast hopefully it clears up and continues to work without fault.