Getting through to someone

[lonely]

I rang vodaphone a few weeks ago and received very good service. I have tried to find the same number on the web-site with zero luck. Why is this?

I could send a very long e-mail that may go to the wrong department and would take a lot of time so how to I get to speak to someone about my request regarding my land-line for which there seems to be no information on the web-site?

Thanks if you can help

[Cynric]

@lonely  Try live chat or call 08080 034 515.
https://www.vodafone.co.uk/bbservcd/

[lonely]

The live chat link didn't work but I sorted it in the end by finding my account number in an old e-mail and finally getting the robot to refer me to a tech person! Thanks for replying.

[Cynric]

@lonely  If that link sulks, try it in a private browser window.