How Long for digital voice to be activated?

[kudos1uk]

I renewed my contract and today was activation day, not moved company just contract renewal that involved compulsory digital voice.
I have not had a phone on either the BT master socket or via the router using their special adaptor.
The "phone" light is not lit on the router despite multiple router restarts with the button on the back.

Any idea how long it takes to activate my phone? I'm getting fed up with my burglar alarm alerting me there is no dial tone 😖
ps - I did prepare my house in advance by removing the extensions from the master socket into a BT junction box and flying lead for the router and also VF sent me a second phone adaptor so I could use both points on the router, 

[Jayach]

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@kudos1uk wrote:
Thanks.... I stupidly followed your advice and saved my router configuration, did a factory reset as you suggested and nothing.

Worse still my saved configuration would not load back onto the router.

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Apologies for that, but after changing from PSTN to VoIP it is almost certainly necessary and will be one of the first things Vodafone support will ask you to do.

It's strange the saved configuration can't be reloaded, that normally only happens if the firmware has been updated between taking the backup and trying to reload it, which shouldn't be the case if you just made the backup.

Do let us know how you get on with Vodafone support if you ring them in the morning.

Apologies again.