I want to speak to someone at Vodafone. I will not use Social Media for this, and the TOBi thing will not work on my PC. It's a pain to use on the phone as the conversation is likely to be fairly involved. Is there really no other alternative? Like calling a phone number or something? Really?
Hi @cpat. I've checked our Live Chat/TOBi service and I can confirm that it's operational across all platforms and devices. If you're experiencing an issue on your PC, it would be a case of standard troubleshooting steps such as trying an alternative web browser, clearing your cache/cookies and/or trying incognito/private mode.
If you'd like to get help from an adviser over the phone, simply head over to our Help and Support web page and scroll down until you see the 'Give us a call' option - once you're here, select 'Get number' then 'Call us' for our contact information. I'll pop it here for you too 👉Using your Vodafone mobile? Call 191 (free). Using any other UK mobile or landline? Call 0333 304 0191 (standard charges apply).