Hi I’m just venting my frustration here in the hope that somebody that cares in Vodafone will read this and address same. The week before last I ordered a 4G dongle which I was told I would have the following day, all my details were taken inc bank details, no sign of the dongle after 4 days. Last Wednesday I rang again to discover Vodafone had no record of my order but assured me I would have it last Friday, still no show on Monday, after being transferred to 3 different agents I was told an account had been activated for me on the 29/1 but was put on hold again so as to locate the dongle, eventually after about an hour I was cut off without any further information, no one called me back or no confirmation of any order placed, this afternoon I rang again to be told they had no record of me and asked me to go on hold, I’ve had enough at this stage and hung up. I have never dealt with such incompetence, really disappointed and frustrated!
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