cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

UNABLE TO REGISTER ONLINE

konstantinos_ko
2: Seeker
2: Seeker

I RECENTLY BOUGHT A K5161 DONGLE, BUT I CANNOT REGISTER ONLINE FOR AN ACCOUNT SO AS TO REMOVE THE AGE-RESTRICTED CONTENT.

5 REPLIES 5

BandOfBrothers
17: Community Champion
17: Community Champion

What is happening when you try to register @konstantinos_ko 

Try some generic troubleshooting tips such as clearing your browsers cache and cookies and or try another browser or device.

If you've used the email address to set up a Vodafone account before then try another email address and password.

The Vodafone Social Media Team's via Contact-us-for-account-specific-queries or Customer service on 191, 0333 3040191 or Live Chat can help with this and the content bar.

Current Phone  >

Samsung Galaxy s²³ Ultra 512gb Phantom Black.

 

 

Anonymous
Not applicable

If you can log into the dongle or the device it is plugged into and change the DNS lookup to say 8.8.8.8 & 8.8.4.4 or 1.1.1.1 & 1.0.0.1 or some combo of the two, then that should bypass the content filters.

Thanks, how can I log in to the dongle and change the settings?

AnnS
17: Community Champion
17: Community Champion

Hi @konstantinos_ko 

 

When you register an online account you will receive the security code as a pop up on your dashboard, this will enable you to set up the account.  See here: Getting started with mobile broadband 

 

Clear all your cookies and try registering again.

I KEEP ON RECEIVING IRRELEVANT AND NOT HELPFUL COMMENTS.