I switched to Vodafone in November 2024 and for the first month, the WiFi was running smoothly with no issues. After a month, the WiFi cut out and thought nothing of it. But then, it was continuously not working, coming back on for about 5 minutes then it’ll cut out and the Ultra hub would flash red again.
After numerous attempts to resolve the issue with the Vodafone technical team, they finally sent out an engineer to take a look, after 5 days. He fixed it in a matter of seconds. Again, the WiFi was perfect for the rest of December and all the way through January up until now. It’s flashing red again and has been for the last hour. Now I’m worried this is the same incident and will be a common occurrence. Has anyone had experience like this with Vodafone or known someone who has?
I do not want to have to keep dealing with this, I’m starting to think of taking the loss on this one and just paying a cancellation fee on my contract, and going back to my previous provider.
