Unable to remove agre restricted content bar

[trinner]

I've been having issues with this for weeks, but now that I'm working from home the issue is even bigger

I can't seem to remove the age restricted content bar. I have logged into my Vodafone account, provided credit card details and it says the bar is now turned off.

I waited 24 hours, restarted my device - no joy

I turned the bar on and off again, restarted - waited 24 hours, no joy

I have checked and I don't have a securenet account so I don't think that's the issue. The bar is clearly still on because on certain sites it tells me it is age restricted.

This has become an issue because I often use a VPN when working remotely. I sometimes use safenet, but Vodafone seems to block this. I have tried to download other VPNs but they all seem to be blocked.

For information I have an unlimited datasim  and I'm using my device as a hotspot. 

CAN ANYONE HELP ME?

[Josh]

@trinner We'll be happy to help you getting this all removed, it sound's like it's something on the back end of your account. Please can you get in touch with our team at one of the following, as we'll need secure access to the account over messages: 

Twitter - @VodafoneUK

Facebook – Vodafone UK

Live chat – Click Here