Cannot receive OTP from Santander

[Endee]

Hi, i have just swapped over to Lebara which uses Vodafone system, and I cant get OTP via text from Santander, can recieve other texts but not OTP from Santander, have seen other threads of vodafone users with same issue, any suggestions to help much appreciated.

[AnnS · Accepted solution]

You are a Lebara customer @Endee , although they use the Vodafone network as a MVNO, they are a different company.  You need to raise this with Lebara customer services here 

[ShwetaRkulkarni]

Not receiving OTP however normal messages are received 

[Janey]

Hi @ShwetaRkulkarni Is it OTPs from one business? Or all OTPs?