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Cannot receive OTP from Santander

Endee
1: Seeker

Hi, i have just swapped over to Lebara which uses Vodafone system, and I cant get OTP via text from Santander, can recieve other texts but not OTP from Santander, have seen other threads of vodafone users with same issue, any suggestions to help much appreciated.

1 ACCEPTED SOLUTION

AnnS
17: Community Champion
17: Community Champion

You are a Lebara customer @Endee , although they use the Vodafone network as a MVNO, they are a different company.  You need to raise this with Lebara customer services here 

 

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1 REPLY 1

AnnS
17: Community Champion
17: Community Champion

You are a Lebara customer @Endee , although they use the Vodafone network as a MVNO, they are a different company.  You need to raise this with Lebara customer services here