My website is blocked

[GavinTaylor]

Hi there,

My website www.otesports.co.uk, and is blocked on my phone as I’m with Vodafone and also anyone else who is with Vodafone. Unsure why this is, can someone look into it and unblock it for Vodafone users as we’re missing out on sales for anyone who tried to buy using their own data.

Thanks in advance for your help. 

regards

gavin 

[AnnS]

It's not blocked by Vodafone, I have accessed the site and it is a sport nutrition company selling energy packs.  I suspect the reason for the block is being is unsuitable for those under 18.  Make sure your customers have the age content bar removed.

[Cynric]

@GavinTaylor It's not blocked by other ISPs either 

https://www.blocked.org.uk/site/http://www.otesports.co.uk/

[GavinTaylor]

Hi there,

Not sure why it has an age restriction on it as people under 18 are fine to consume it. Other brands such as SIS don’t have the blocker on. Can this be removed, as mentioned there’s nothing on there that is age sensitive.

regards

gavin

[David0384]

---

@GavinTaylor wrote:

Hi there,

My website www.otesports.co.uk, and is blocked on my phone as I’m with Vodafone and also anyone else who is with Vodafone. Unsure why this is, can someone look into it and unblock it for Vodafone users as we’re missing out on sales for anyone who tried to buy using their own data.

Thanks in advance for your help. 

regards

gavin 

---

Hi there,

My website, www.otesports.co.uk, is blocked for Vodafone users, including myself. This issue is affecting sales as customers cannot access it using their mobile data. I’m unsure why this is happening and would appreciate your help in resolving it. Could you please investigate and unblock it for Vodafone users? Thank you in advance for your support.

Best regards,
Gavin

[Cynric]

@GavinTaylor or @David0384  Could you share a screenshot of the block please?

[Gemma]

Hi @GavinTaylor - thanks for the above details. I've tested this on my phone and I've now raised the site to be reviewed by our Support team. One of us will come back to you here, as soon as there's an update. Please let me know if you need help with anything else in the meantime.