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Roaming not appearing?

sota22
2: Seeker
2: Seeker

I have a RED Unlimited plan, purchased in Ireland, that supposedly allows roaming in the UK. However, I flew into London today and noticed my phone wasn't using it. I went to see if roaming was turned off, and the option to toggle it simply does not exist. Phone is an S21. Any clue on what's going on here?image_2023-06-28_203147877.png

 

1 REPLY 1

Gemma
Community Manager
Community Manager

@sota22 - are you on Vodafone Ireland? We do have a guide that shows how to check and turn it on in your settings. Please follow the steps shown in the 'turn data roaming on/off section).