We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi, I have UK pay monthly contract. I am in Bulgaria but can't make any calls out to anywhere, it says emergency call only !! I have turned roaming on but still no calls, I am not great with tech, in the past I use to get a msg upon landing here to s...
Hi, Is there issues in B92 (Solihull). Since the middle of Feb 2022 I have had 5 messages saying there are issues in B92. Then I get a text to say its fixed. Then 12 -24 hours later I get another text to say there is issues again. Whats going on?
Does anyone else have experience with Vodafone 4g speeds? When I'm downloading, specifically on steam, my internet speed gets throttled to about [Removed] 100 or 200 KB/s, but it seems to happen on random days? For example it doesn't seem to have a...
Hi, I have Vodafone WIFI hub THG3000, firmware version 19.4.0551-3261103 Its unacceptable that I can not select 2.4 GHz or 5 GHz WIFI channel, my laptop can work 2.4 GHz on 1 to 11 WIFI channels only but every week Vodafone WIFI hub THG3000 switch t...
I had two Vodafone contact phones. None of them have had Internet on the phones for over 3 months now. Vodafone will not help me. They can't fix the problem and want to charge me over £1000 for early termination. I'm now stuck in two three year contr...
HiMy company's website https://pipe.com is blocked on Vodafone's content control system. It is a well known fintech company. Here is an article about us in The Times: https://www.thetimes.co.uk/article/fintech-start-up-pipe-launches-in-britain-8s9htt...
my data no wrok right
Hi, Can anyone please help me I ported my number over from Three mobile to Vodafone last Friday. From that day I can't get calls or text from anyone on Vodafone but I can ring and text them . I rang the porting team on Saturday morning they...
The new MOCN agreement between Telstra and TPG/Vodafone states that in urban fringe, rural and regional towns Telstra will access and deploy infrastructure at 169 existing TPG Telecom mobile sites, whilst TPG will shut down 725 towers. Whilst this al...
Trying to use Free W-Fi calling, which I can has been set up in My Mobile Data Settings. Yet everytime I make a call I can later see that Vodafone have charged me for the international call. This means me contacting Vodafone, explaining that the call...
