We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Filled out the template but essentially the issue is a noticeable drop in download speeds from an average around 40-50Mbps down to an average of 10-15Mbps. I believe I am connecting to the mast at location 50°51'19.1"N 0°47'17.2"W - have any faults ...
Hi all. This is kind of my last resort as nothing else seems to work. for the last 6 months+ I have had an issue with my IPhone XS regarding my data. (I have unlimited data in my monthly plan) my mobile data works for a maximum of 5 minutes at a time...
https://support.vodafone.co.uk/Phones-devices/Voicemail/1464047832/How-do-I-change-the-length-of-time-before-a-call-goes-to-voicemail.htmI followed this document to change the duration my phone rings for.I want it to ring ideally for 45 seconds like ...
Hey everyone. I tried to access a website called "Université en ligne", but I was then redirected towards a "no connection website", which is bullsh * t, and then to my router login page. It's demonstrably bullsh * t because it works just fine while ...
I've been experiencing a lot of drops in network in Vodafone... I'm neither able to receive nor call others... this has happened to me in Delhi and ahmedabad https://speedtest.vet/ https://vidmate.bid/... I was wondering if anyone else is facing simi...
I have a very poor phone signal. It may connect to a cell with 3 or 4 bars which quickly degenerate to 1 or 2 bars which then triggers a hand over to another cell. On connecting to the new cell it has 4 bars that again goes down to one in a few minut...
Hi, I've been lucky enough to be in a 5G enabled area for a while so signed up for unlimited sim 12 months ago. It's been mostly great, good signal indoors typically getting around 100-200 Mbps depending on time of the day. Recently I had a text noti...
4 adults in household all with different Vodafone mobile contracts all showing no service message for 2 days. in-line chat completely hopeless says there’s nothing wrong & gave us instruction for resetting our phones(which we have tried). It’s not th...
My phone will not connect to Italy 4g, I’ve tried resetting network & airplane mode but nothing! Help please
For a few weeks now I've had no Internet connection when connected to just my data. I've never had this before in my house. The signal in the area is good, DH6 Durham, and I've contacted Vodafone and they recommend a new SIM. I am still having an iss...
