We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
Hi there, we have visitors reporting that my website (https://lglow.com) is showing either 'to confirm over 18 to see content' or 'your connection is not private.' We tried with different networks and found this is only the case when a device connect...
hiI have an area of land available that i wish to have a mast builtthe location is very ideal ,ch62 ,near bromborough and easthamwirral, merseyside.the location is near a busy a41 route.with no neighbours and self contained one storey building ,with ...
Hi all,Girlfriend recently got a new (used new) iPhone X and was on EE, but changed over to Voxi with a random number and after a few days was able to switch her old number over, her number is now ringable but whenever you call it goes missed call an...
It seems each time I try to use Wifi calling option on my mobile it works for 1 or 2 days and then it failed. I am located in Germany with a Vodafone number but I use the wifi which provider is located in another country manager by our headquarter. I...
HiHow do i enquire about getting a mobile mast installed on my land or builduings?RegardsNick
Hi, Our e-commerce site https://goodhealthnaturally.comseems to be blocked by securenet. Please can you look at unblocking this, as customers are complaining. Many thanks!
Hi All,Vodafone secure net is blocking our website https://sainth.it for many customers, we receive about 20 ticket each day by customer that would like to navigate our website but, for some reason, they're been blocked.Website is secure and many vod...
There has been some maintenance carried out over the last few days on the mobile network in my local area. For the last three days I haven’t had a mobile signal. The Vodafone app says the maintenance has been carried out and service should be runni...
Hi, I have 2 mobiles on Vodafone, both are Samsung Galaxy A52 5G, one for me and one for my wife. They are not a year old yet, The one I use has, really, not been a problem but my wifes one has had irritating little niggles since day one that we are ...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? --Have never seen a 5G signal despite my city being "very good" on signal checker in most places I travel --LE4 signal is terrible, only 3G or 1 ba...
