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IP blacklisted when using Wi-Fi Calling on mobile (Vodafone) but my company IP is outside of Germany

AndreV
2: Seeker
2: Seeker

‎24-03-2022 07:29 AM

It seems each time I try to use Wifi calling option on my mobile it works for 1 or 2 days and then it failed. I am located in Germany with a Vodafone number but I use the wifi which provider is located in another country manager by our headquarter. Is there a way to solve that or to whitelist our IP?

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1 REPLY 1

Evie
Moderator (Retired)
Moderator (Retired)

‎24-03-2022 02:24 PM

Hi there @AndreV - As per our Terms and Conditions the use of Wi-Fi Calling whilst roaming is prohibited and is not supported. However, in certain circumstances it may be possible to enable Wi-Fi Calling whilst abroad and where used additional charges will apply. So we can't ensure that Wi-Fi calling will work as it does in the UK when abroad unfortunately.

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