We receive a number of network related queries every month and many of these ask about how we handle these enquiries. This FAQ tells you everything you need to know:1) I've posted a network query - what now? It’s important that you give us as much i...
If you're having network problems, please read the information below before posting. This will help us to identify any issues more quickly. A network issue would include loss of signal, poor signal or problems making/receiving calls or texts: 1. Ch...
3 to 4 days again, I started getting really bad call quality where most people could not get clear communications from me. So I checked status, nothing, so rang Vodafone support yesterday, and after 2.5 hours of Tobi chat support they had managed to ...
HiMoved over to Voda a few months ago and have been having both mobile internet and call issues in a number of places. Anyone else using a Moto G G5 on Voda and are you having any issues, just want to rule out an issue with my device before I contact...
When calling some virgin landline from my Vodafone mobile, the receiving end(virgin user) cannot hear me at all. Have no problems when calling other landlines. Also checked with the virgin landline user when receiving calls from other mobiles netwo...
Hey there! So, recently I bought the Samsung Galaxy A22 5G from Curry's PC world, which included a contract to Vodafone (unlimited texts, calls, xGB limited data, etc). It worked great until today. It comes up that it can't connect to the network, I ...
Post Title: 'First half of post code - GU7 - GODALMING 1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? ALL OVE THE AREA OF GU72LB - EASHING LANE, ARONNS HILL, NEW DEVELOPMENT AT OAKFORD PARK, A...
Hi, I moved over to 02 from vodaphone keeping my number via PAC code. My phone has worked without issue for many months until recently when people began messaging me on Whatsapp for someone else adamant that the number belonged to another person. I c...
Cannot hear when calling my Virgin landline from my Vodafone mobile. The other person on the receiving end can hear me. Have no problem when calling other landlines. Also checked my Virgin landline other mobiles from other networks can call without ...
There are speed issues on 5G in HX1 4JZ, only getting max 20mbit download speeds.Esim activated. Tried sofar:- 1. Changed my APN details as per technical support instructions from Vodafone.2. set to manually select Vodafone UK network...3. Set to 3G...
1) Does the issue happen in just one location? If so, how far do you have to travel to regain service? Yes, just this location. If I travel out of the village then the issue is resolved. 2) What is the full postcode (e.g. ST1 1AA) of where the issue...
Hello, It has been 2-3 months now, that I went from good signal one day, to no signal the next, in New Barnet where I work (postcode EN4 8RE). There is no signal whatsoever, i.e. I can't make phonecalls and get no data (even thought the phone goes be...
