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23-02-2022 08:33 AM - edited 25-02-2022 08:33 PM
Hi all. This is kind of my last resort as nothing else seems to work. for the last 6 months+ I have had an issue with my IPhone XS regarding my data. (I have unlimited data in my monthly plan) my mobile data works for a maximum of 5 minutes at a time before it stops allowing me to have access to 4G / Internet. To fix the issue I have to turn airplane mode on and off again https://omegle.onl/ https://vshare.onl/ only for my data to work for a maximum of 5 minutes once more. I have contacted Vodafone regarding this who advised me to reset my APN settings, reset my Network settings and provided me with a new SIM card. All of which has failed and not solved the issue. I am looking to upgrade my phone over the next 2 weeks but am very worried the issue will persist with a new IPhone & I will be stuck in a 24 month contract with the same ongoing issue. would love any advice.
23-02-2022 11:49 AM
Hi @hikaslesi I'm sorry to hear you're experiencing problems when using our network. If the issues you're experiencing are down to your local coverage, this will continue when you purchase a new device. If it's down to an issue with your phone, replacing it would solve the problem. To help us to identify this issue lies, we'll need to to provide us with a little more detail. If you can confirm the information requested in our Network initial checks, we'll be more than happy to look into this for you 😊