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SMS text on Apple Watch

Kev975
2: Seeker
2: Seeker

Can anyone help
With Vodafone if you purchase an Apple Watch can you send SMS text when your phone is not present? I don’t mean iMessage I mean SMS text can you text and receive on your watch without your phone being present?

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Charlotte
Moderator
Moderator

Hello, @Kev975. I hope you're well.
You can read and respond to text messages if your Apple Watch is set up on a One Number plan. You can view the guidance on Apple here, and you can also view our Device Guide here which shows how to read and respond to messages on your Apple Watch.

Thank you but I went into the shop in Nuneaton they told me no you can only do iMessage and your agent on chat said the same about an hour ago? I made it clear if I leave my phone at home in  Coventry and travel to Scotland with just the watch I should still be able to send a receive text on SMS on my My Apple Watch, they’re saying no only iMessage??? I explained, I don’t use iMessage at all. It’s totally switched off only referring to SMS text and they said the same no only iMessage. The two watches I refer to are the new ultra 2 and the series ten 

We have support pages on our Device Guides which have separate sections for SMS and iMessages, @Kev975 and the guides which I'm giving you are specifically for SMS. You can view the help guide for the latest models here.

Yes thank you appreciate that but I’m talking about the ultra  two and the series 10 your Guide shows a series 8 and as  explained I can only go on what agent told me on chat And three of your Store staff told me in the store that you cannot do it hence you can see why I’m confused. You’re saying it’s on your site but yours says a series 8 not an order two or a serious 10 Apple say you can do it, but your Customer Service online says you cannot do it and three of your customers agents in the shop says you cannot do it. Apple says that Vodafone and O2 are part of their partners I guess it is but even my friends on 02 told they don’t do it that you can’t do it so it’s just widelyconfusing