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18-01-2024 10:45 AM
Hello
I want to access a site which is being blocked
This is being blocked for adult content, but is not an adult site.
Do I request this site is added to Vodafone mobile white list?
Thank you
18-01-2024 11:38 AM
Hi @Djhuk We can certainly review this for reclassification however www.candeo.io is flagging as potentially malicious. You can check this at virustotal.com where you'll the see phishing and malicious flags. I'd recommend contacting the team who manages your website to get these cleared. Once your site is showing as clean, we can raise it to be reclassified if the issue is still present.
20-01-2024 10:45 AM
Hey @Djhuk The reclassification request has been raised under the reference INC000005045971. As soon as we have an update for you, we will let you know here 😊
20-01-2024 12:17 PM
Thank you
20-01-2024 12:23 PM
You're welcome @Djhuk 😊
23-01-2024 01:17 PM
Hi @Djhuk - thanks for your patience. We've been advised that the site has now been reclassified. This can sometimes take up to 24 hours. Please advise any users to clear their cache, cookies and test it from another browser, if it's still the same after this time.
25-01-2024 12:19 PM
Thanks for the update @Djhuk, I'm glad everything's sorted now.