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10-04-2024 06:08 PM
Hello, can you please white list this site https://ana.care/
I attach an image, this is from Vodafone UK
10-04-2024 06:40 PM
Hi @Macodom. We understand how concerning this must be. I've taken a look at the URL in question using VirusTotal and I can see that 3 security vendors are marking the URL as malicious/malware - this may be a contributing factor as to why Vodafone users are unable to access your site. If after the flagged security vendors have marked your site as clean, Vodafone users are still unable to access it, we can take a closer look.
11-04-2024 04:03 PM
Hi, I made change and now only CyRadar detects it, but I couldn't find a form from them in order to inquiry my site, is this enough to Vodafone display my site?
11-04-2024 06:21 PM
Thank you @Macodom We would require the scan to come back all clear to raise a case to our team. If you could please review and update this existing analysis, and if issues with access still persist, please let us know and we can get this raised for further investigation.