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Vodafone is Blocking my Website

2: Seeker
2: Seeker

Vodafone Securenet is blocking my website

However I can see that my website has a secure SSL with Squarespace. Also, there is no sensitive content on my website.

I have seen on other discussions that websites have been sent to the IP team to get re-classified. Please can my website me referred to them to be re-classified ASAP.


17: Community Champion
17: Community Champion

This is not just Vodafone @tgart1 , I am using BT Internet with McAfee security and the site comes up as risky.

Thanks @AnnS Understood. 

It appears to be an issue with Virgin Media as well. However it does work with other providers such as Three and O2. So I'm a bit confused by this all.

Any ideas to resolve this?

Hi @tgart1 I've checked your website on independent VirusTotal and it's flagging as malicious. We can definitely get a reclassification raised but we'll need the website to show as clean first. You can do this by speaking with your website administrator, or contacting the security vendors flagged directly. 

Thanks @Janey I'll give this a go

Perfect! Give us another shout once everything is updated and we can get your site reclassified 👍

2: Seeker
2: Seeker

Hi @Janey,

My website ( is now listed as clean on virus total, please see the attached image.

Please can my website be sent off to be re-classified.


Screenshot 2024-06-20 at 11.18.01.png

@tgart1 I have raised this for you now under INC000005173916, once we hear back from the team we will drop you another message here.

Thank you for your patience @tgart1. Our Network team have reviewed and reclassified the URL in question. Please clear your browser cache and cookies before trying again.