Website wrongly classed as 18+
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17-06-2024 03:31 PM
Hi my website is wrongly restricted on your network.
It is classified as 18+ but it is a web design website.
Can this please be rectified?
dolphinwebservices.com
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18-06-2024 04:13 PM
Hi there! Thanks for getting in touch about this @samefc44. I've checked your website on virus total and can see that your website has been marked as suspicious by a vendor, which could be the reason you're facing this issue. Please could you ensure this is updated? Once it's marked as clear, please get back in touch so we can take a look and ensure our Network Team make the necessary reclassifications if needed. Thanks!
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20-06-2024 04:01 PM
Hi @samefc44 We have heard back from the team who have advised the site isn't currently being blocked by ourselves, can you please test this again and let us know if you're still having any difficulties.
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19-06-2024 10:57 AM
Thanks for the update @samefc44 - I've raised this to be reviewed under reference INC000005172621. We'll come back to you here as soon as there's an update.
