main_icn_My_Vodafone main_icn_Search main_icn_Chevron_right main_icn_Chevron_down main_icn_Close main_icn_Menu social-facebook social-google-plus social-linkedin social-twitter social-youtube main_icn_Community_or_Foundation main_icn_Location main_icn_Network_signal
Menu Toggle

Welcome to Vodafone Community

Announcements
Keeping the UK connected is our main priority. Find out how we're doing thishere.
Close announcement

Off topic

Difficulty in posting

3: Seeker

This morning posted under network issues, someone has kindly responded however I am unable to reply,  I get this message when pressing reply .....

Request Entity Too Large

The requested resource
/t5/Welcome-to-our-Community/ct-p/vodafoneeforum
does not allow request data with GET requests, or the amount of data provided in the request exceeds the capacity limit

 

i have also found this message when generally exploring the community.

already not impressed with networks customer services and now reinforced with this!!!

View more options
5 REPLIES 5
Highlighted
17: Community Champion

Hi @Melsomebody 

 

You shouldn't be having this problem.  The first thing to do is to clear all your cookies close the browser and log in again.

 

If the problem persists, come back to the thread and this will be looked into.

View more options
Highlighted
17: Community Champion

I sometimes experience this on my phone too @Melsomebody 

 

Usually coming out and closing the page down in your phones multi tasking helps clear this.

 

That or choose the desktop site in your browser settings can help.

 

To add what phone and internet app are you using ?

I'm using the Samsung Note 10+ 5G and the native Samsung Internet App.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options
Highlighted
3: Seeker

Thank you that seems to have eased it, I had assumed it wouldn't be the cookies as I have it scheduled to clear.

I do have a similar problem with using the Vodafone app, it reports it doesn't recognise me and directs me to the online site, in process of reinstalling it and fingers crossed.

View more options
Highlighted
3: Seeker

Thanks for your reply.

I've  reinstalled and can access myvodafone on my mobile but the issue continues on my iPad. I get a message saying welcome but as you don't  have a mobile. phone account go online!

i am using an iphone 11,  I have added this on my profile however it doesn't appear to be displaying it yet.

View more options
Highlighted
17: Community Champion

@Melsomebody wrote:

Thanks for your reply.

I've  reinstalled and can access myvodafone on my mobile but the issue continues on my iPad. I get a message saying welcome but as you don't  have a mobile. phone account go online!

i am using an iphone 11,  I have added this on my profile however it doesn't appear to be displaying it yet.


I used to get this message on my previous phone which was a Samsung Note 9 but that was probably because it was a dual hybrid duos version i.e accepts two sim cards.

Super annoying isn't it !

Your profile should update pretty fast.

Customer services or the Vodafone Social Media Teams can help with account issues.

Current Phone > Samsung Note 10+ 5G _256Gb > Model: SM-N976B.

Samsung One Ui 2.1  / Android 10.

 

Samsung Gear s3 Frontier Watch.

Samsung Galaxy Buds.

View more options