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Glastonbury app

edrhart
2: Seeker
2: Seeker

Does anyone know how I can contact someone to get inaccurate artist information changed on the Glastonbury app?

10 REPLIES 10

Janey
Moderator
Moderator

Hi @edrhart Thanks for getting in touch. Please could your provide further details on this and we'll reach out to our Glastonbury Team? Thanks!

The Artist name is King Dinosaur. Currently it links to the wrong Spotify account (different artist with same name). This is the correct link. https://open.spotify.com/artist/63hfBCZjnX6m9nS93ac7n7?si=OUEeHWVbSO238qm8UkvKYA

edrhart
2: Seeker
2: Seeker

Hi there, I have noticed some inaccurate artist information on the Glastonbury app. How do I flag this and request it gets corrected?

Thanks for getting back to us, @edrhart We can look to get this raised for you. Please could confirm what's showing as inaccurate? 

Hi Janey, I’m finding this interface quite confusing. Have you seen my reply to this now? Do you feel you have enough info to support me to resolve this now? Just in case… here it is again. 
my band is King Dinosaur. We are playing at Glastonbury. Our website is Kingdinosaur.uk all our correct links are on it. The current app links out to another Spotify account by a diffeeent artist (also called King Dinosaur but NOT US). Please can someone insert the correct Spotify. 
this is the correct one. https://open.spotify.com/artist/63hfBCZjnX6m9nS93ac7n7?si=1UQyvPmGQD6ehjWQdBjimA

@Janey are you seeing my responses?

Hey @edrhart. Thank you so much for your ongoing patience with this. Rest assured, this has been fed back internally and we're working to get this resolved as quickly as possible. As soon as we have an update, we'll let you know here. 

Thanks

Gemma
Community Manager
Community Manager

Thanks again for your patience. We'll post back here as soon as soon as we can.