Help, mobile phone mast in plain site of my new build home

[louismac44]

Hi we have purchased our Perfect house except one thing that i have been forced to overlook...
After getting legal advise we have understood the following and I would like to chat with network team to unerstand any options please.

"You can request that Vodafone takes steps to minimise the visual impact of the mast pole. In the UK, planning guidelines state that telecommunications providers should take steps to minimise the visual impact of their infrastructure on local communities. This can include measures such as camouflaging the mast pole or using materials that blend in with the surrounding environment.

 The UK government's Code of Practice for the Siting, Design, and Use of Radio Telecommunications Equipment provides guidance on the siting and appearance of mobile masts and other telecommunications infrastructure. The Code of Practice states that for mobile masts under 30 metres, their siting and appearance must be such that their visual impact on the surrounding area is minimised.

You may wish to contact your local planning authority to discuss your concerns and seek advice on the options available to you. Alternatively, you could contact Vodafone directly to raise your concerns and request that they take steps to minimise the visual impact of the mastpole.

[BandOfBrothers]

Hi @louismac44 

The Vodafone Social Media Teams  I think will come across your post and send a private message in order to obtain your personal information so that this can be passed to the relevant department's.

You can also contact them via my link above.

[louismac44]

Thanks so much

[louismac44]

Hi we have purchased our Perfect house except one thing that i have been forced to overlook...
After getting legal advise we have understood the following and I would like to chat with network team to understand any options please.

"You can request that Vodafone takes steps to minimise the visual impact of the mast pole. In the UK, planning guidelines state that telecommunications providers should take steps to minimise the visual impact of their infrastructure on local communities. This can include measures such as camouflaging the mast pole or using materials that blend in with the surrounding environment.

 The UK government's Code of Practice for the Siting, Design, and Use of Radio Telecommunications Equipment provides guidance on the siting and appearance of mobile masts and other telecommunications infrastructure. The Code of Practice states that for mobile masts under 30 metres, their siting and appearance must be such that their visual impact on the surrounding area is minimised.

You may wish to contact your local planning authority to discuss your concerns and seek advice on the options available to you. Alternatively, you could contact Vodafone directly to raise your concerns and request that they take steps to minimise the visual impact of the mastpole.

[CallumR]

Hey @louismac44, thanks for reaching out to us. If you're looking to speak with our Social Media team about this, you can contact them on Facebook or Twitter.

[louismac44]

Hi thanks would this be the correct route thanks

[CallumR]

Hi @louismac44, our team will be able to reach out to the Network team on your behalf and get this looked into 😊

[louismac44]

thanks i have posted in the twitter chat how long does this take to respond? 

[CallumR]

@louismac44 Thanks for letting me know you've messaged our Social Media team. There's no time frame as it's  queue based system. But one of our advisors will respond to you as soon as possible.

[louismac44]

My previous posy has seemed to be gone  from the thread?  how bizzare? anyone got. the contact for the social media team please?

thanks