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19-11-2023 02:56 PM
While in Italy on Oct 18, I visited a Vodaphone store to purchase a SIM card and internet access for my Canadian phone. I don't speak Italian but was fortunate to find a rep who spoke very good English. I was recommended to buy and purchased a SIM card and unlimited data plan called Infinito for 31.98 Euros (24.99 + 6.99). He said that the plan would end automatically in 30 days. I removed the SIM card on Nov 3 when I Ieft Europe. On Nov 18 I received a charge to my credit card for another 24.99 Euros. How do I get that reversed and be sure that no other charges will be forthcoming. I do not have a My Vodafone account because the registration page was only in Italian, but I do have the original SIM card package with all of the registration numbers. Thanks!
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19-11-2023 03:16 PM
This question needs to be addressed to Vodafone Italy, the Community here can only answer questions for Vodafone UK .
19-11-2023 03:16 PM
This question needs to be addressed to Vodafone Italy, the Community here can only answer questions for Vodafone UK .