I would suggest paying the debt to any debt collection company if it's gone that far or if not then contact Vodafone via one of the avenues in Contact-us. Or via Twitter or Facebook
My apologies at having to send you elsewhere to engage with Vodafone UK as I appreciate you came here , signed up and created a post to reach out for help but the Team here can no longer help with Account based issues.
But it's the same Social Media Teams here that help and assist via Facebook and Twitter.
Things have changed as they have decided that help and assistance with account based issues would be best supported that way.
I appreciate not everyone wants to use Social Media however it takes but a few moments to create a Twitter account and then can be forgotten if necessary. Just a thought.
Please remember to include the link to your forum post, along with your username.
Unfortunately paying off the debt wouldn't remove a warranted default as they last 6 years from the default date however.
Current Phone >
Samsung Galaxy s²³ Ultra 512gb Phantom Black.
