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Off topic

Positive feedback

Heathery11
2: Seeker

I wanted to say a massive thank you to HASSAN in the Vodafone shop in Islington (Liverpool Road).  I called in, with a problem with my phone. He was FANTASTIC. Super-calm, super-helpful, super-clear.

I was a bit stressed out, as I had lost access to all my data - including work contacts. Hassan made everything okay. He made it look simple - maybe it was, FOR HIM.  But for me, it was massive.

This was great customer service. I was so impressed.

I thanked him at the time (this morning) - of course - but hope that this will get passed on within the company. He's a credit to you. 

THANK YOU.

Heather

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2 REPLIES 2
BandOfBrothers
17: Community Champion

That's fantastic @Heathery11 

The Vodafone Social Media Team's I'm sure will pass this onto the store and member of staff involved.

👍

Current Phone >

Samsung Galaxy s²² Ultra 256gb.

 

Secondary Phone >

Samsung Z Fold³ 256gb.

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AnnS
17: Community Champion

Hi @Heathery11 

 

Your post is a breath of fresh air.

 

The best places to get this noticed is by posting the good feedback on Vodafone's Facebook page and on Twitter Vodafone Twitter , there would be a good chance that Hassan will see your thanks for the good work getting your contacts restored on your phone.

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