Are you able to check the preference settings in the apps your having issues with @clairew1
Regarding chat logs your only deleting the apps from the iPhone so no they hopefully should be in the main app in your iTunes.
Now if you delete the app from your iTunes library via a computer and from your iCloud then yes it's likely they'll be lost unless you screenshot them.
Hi, yes checked preferences in WhatsApp and these are all set to notify, I have even reset them but still no notifications. They only appear when I open the apps.
Hey @clairew1, not getting these notifications must be really frustrating. There's a few troubleshooting steps we can try, sorry if you've already given these a go:
Make sure you're logged out of Whatsapp/ Facebook on other devices, as this can sometimes cause problems
Go to iPhone Settings>Notifications>WhatsApp. Set your preferences for Alert style (Banners, Pop-up alert, or None), Badges, and Sounds. If you want notifications to appear when your phone's display is off, enableShow on Lock Screen.
Removing the WhatsApp app from your device and reinstalling it is another tip you can try when WhatsApp notification is not working on iPhone. Before doing this, it's recommended to backup your WhatsApp messages since removing the app will result in the loss of all your messages.
Go to "Settings" and hit "General". Go to "Reset" and hit "Reset All Settings". Type in the passcode and tap on "Reset All Settings" once again in order to verify the process.
Give these a try and let me know what Apple advise - I'll be happy to continue looking into this for you if you're still having trouble.
I'd love to hear more about your experience! Changing notification settings can make a big difference. Thanks for sharing your tip, I'm always looking for ways to improve!
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