Thieves in store

[Geko77]

Hello there,

I was in the Vodafone shop in Streatham yesterday the 30th of November 2015 upgrading my phone.

thieves came and stole display mobiles and destroyed half of the shop.

I wanted tO escape and tried To go in the back of the shop, but I wasn t allowed from the Assistant Manager...

i felt like a mouse in a trap. couldn t escape....

i think Vodafone should allow customers to find a safe repair in case of burglary of the shop.

regards

[BandOfBrothers]

That's an awful situation to be caught up in and I hope your ok. 

Im sure one of the Vodafone Staff here will pass your comments up the chain of communication. 

[Geko77]

I am okay. I want someone phone me please . Thnks

[drey_p]

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@Geko77 wrote:

I am okay. I want someone phone me please . Thnks

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This is a customer to customer support forum and your account on here is in no way linked to your account with Vodafone, so it is unlikely you will be called. 

[Geko77]

Thank Drey_p. I was just trying to save my ##~##

[BandOfBrothers]

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@Geko77 wrote:

I am okay. I want someone phone me please . Thnks

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You would need to either phone 191 from your phone , use Live Chat or write to the correspondence address at the foot of the forum page. 

Callbacks cannot be arranged via the eforum in afraid. We are fellow customers. 

[Geko77]

Thanks just used live chat. 

[BandOfBrothers]

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@Geko77 wrote:

Thanks just used live chat. 

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You're welcome. 

[drey_p]

Hi there

That is a pretty awful experience.  The reason that you were not allowed in the back of the shop is quite simple - you could have been working with the theives and once you were in the back of the shop, you should have stolen a number of brand new handsets.