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30-04-2024 04:02 PM
Hello
Can anyone advise how to block a device from my home network.
I have a new ultrahub. There is no 'mac filtering' in any of the router settings even when on expert mode.
Live chat advised me there was a way to block via the home broadband app, so I restarted the router,m checked for latest router firmware, reinstalled the app but there is nothing there. I was told there is a red block button under my devices, however there is nothing.
I want to be able to remove a childs phone from the network on occasion. Dont you love teenagers.
Please see both screenshots attached for options I have been told should work but dont.
Thanks
30-04-2024 04:46 PM
With the app, you select the device, and there is a large block option.
30-04-2024 04:53 PM
Thanks for the reply, but as you can see on the app screenshot, there is no block device thing for me.
I checked settings in the router menu (expert mode) and there is nothing past Local Network.
30-04-2024 05:28 PM - edited 30-04-2024 05:28 PM
That must be due to the fact you are on Pro II and have the Ultra router, as you can see they are there for me.
In the app, the block option is not there if I select the device I'm running the app on, but is there for all other devices.
It does seem strange that Vodafone restrict the options for their premium customers.
30-04-2024 08:56 PM - edited 30-04-2024 08:57 PM
There's really no point blocking a device these days. Even the youngest know how to change the MAC address of a device. Plus these days most mobile devices use a random MAC addresses by default. Easier to only give them access to their own guest network and set time restrictions on there.