Content Controls Have Categorised a Site Incorrectly

[anrgy_man]

Hi

Probably one for the mods.....

I am unable to access www.size.co.uk and m.size.co.uk. I get a message that it has been blocked by content controls.

For those that are not familiar with the site, they simply sell footwear and clothing. Nothing untoward.

I have content controls enabled to prevent access to adult content.

I have spoken to the online chat team in an attempt to highlight that the site appears to have been categorised incorrectly but as is often the case with them, they simply fail to grasp the situation.

Their suggestion was that I disable content controls and then when I explained that I would like to leave content controls enabled BUT they need to arrange for this domain name to be reviewed and correctly categorised, their suggestion was then that I hard reset the router which obviously, is not going to help.

Please can one of the mods pick this up and have this website reviewed and re-categorised.

I know that I can manually add these sites to my 'allow list' but I guess that's a workaround, not a fix and won't really help others in the same boat.

Thanks

[Gemma]

Sorry @anrgy_man - my mistake I thought this was when trying to access it via your Vodafone mobile network. If this is when using Vodafone Home Broadband, please call 191 free from a Vodafone mobile or 03333 040 191 from a different phone. The team can then look into this for you. 

[Cynric]

@anrgy_man Looking at cloudflare radar shows 1 security issue and a number of references to HTTP rather than HTTPS, but nothing terrible.

https://radar.cloudflare.com/scan/f488eb45-411c-4bae-9e47-5cbfb5300354/summary