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Other broadband queries

Finding account number

Mya04
2: Seeker

Would like to pay my bill over the phone but I don't know my account number. How do I find it out? I have tried texting the 97886 but this did not work. 

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3 REPLIES 3
Beth
Moderator

Hi @Mya04! You're able to view your account number in your online account or My Vodafone app with us 

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Mya04
2: Seeker

Thank you for response, the only issue is I don't remember the information necessary to make an account, so I am unable to find the account number this way. 

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Beth
Moderator

@Mya04 You only need an email address and your phone number to register for an online account with us, which you can do here. Alternatively, you can reset any security information you may have forgotten here

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