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New FFTP install today phone question

sgrazier
3: Seeker
3: Seeker

Hello 

Openreach installed today FFTP , internet works great very happy so far with increased speed

Landline is plugged into TEL 1 socket in router , all lights are white so should be good 

I can make calls from landline and is showing correct land line number 

However when I try and call landline number landline is not ringing out 

Just wondering if this was an issue or just a case of a wait and see to give time for everything to be set up 

Email I received my Vodaphone was that all activation could take up till midnight ?

Can login into account / app  now which I could not before 

Cheers Steve 

4 REPLIES 4

Steph
Moderator
Moderator

Hey @sgrazier I hope you're doing well! I'm glad to hear that your broadband was installed and you're already noticing a speed increase. As per the email we send out it can take everything up to midnight to activate and as part of the T&Cs, we do currently advise that landline services can take 2 working days to fully activate due to some known delays. If your landline is not working as it should in a couple of days, please reach out to the Broadband Team on 0333 304 0191 so it can be checked out and sorted for you. 

@Steph many thanks , hopefully it sorts itself out with time 

Regards Steve 

Thanks @sgrazier Give us a shout if you need anything else! 

sgrazier
3: Seeker
3: Seeker

Land line phone is working fully now , just had to wait 2 working days

Regards Steve