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26-01-2024 01:03 PM
Hello
Openreach installed today FFTP , internet works great very happy so far with increased speed
Landline is plugged into TEL 1 socket in router , all lights are white so should be good
I can make calls from landline and is showing correct land line number
However when I try and call landline number landline is not ringing out
Just wondering if this was an issue or just a case of a wait and see to give time for everything to be set up
Email I received my Vodaphone was that all activation could take up till midnight ?
Can login into account / app now which I could not before
Cheers Steve
26-01-2024 02:25 PM
Hey @sgrazier I hope you're doing well! I'm glad to hear that your broadband was installed and you're already noticing a speed increase. As per the email we send out it can take everything up to midnight to activate and as part of the T&Cs, we do currently advise that landline services can take 2 working days to fully activate due to some known delays. If your landline is not working as it should in a couple of days, please reach out to the Broadband Team on 0333 304 0191 so it can be checked out and sorted for you.
26-01-2024 03:19 PM
@Effie many thanks , hopefully it sorts itself out with time
Regards Steve
26-01-2024 04:19 PM
Thanks @sgrazier Give us a shout if you need anything else!