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Internet and smart security home systems

internetproblem
2: Seeker
2: Seeker

Hi all,

 

Having an absolute nightmare and I mean an absolute nightmare at the moment with my home security systems. (Yale smart alarm and reolink cameras)

 

I switched internet providers on 26 Oct 21 to Vodafone from SSE,

 

I am now unable to use my smart security devices. They are connect to my router and I can view my cameras on my phone when I am connected to my home wifi. However, when I go away and attempt to view them using my mobile data they do not work. It seems to me that there is a problem with the router not allowing forward traffic.

 

To add to the frustration, my smart alarm will not connect to the internet full stop. A problem I never had before.

 

Any ideas please?

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