cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

Post-Switch Issues

H5ndo
2: Seeker
2: Seeker

I recently switched from Sky to Vodafone (17th Jul) having had Sky for 2 years with next to no issues.

 

Since moving over I'm having a plethora of trouble with Vodafone 900.

 

My Setup is as follows; numerous wifi connections (Mob, Tablets, iPadals etc) no issue with speed and/or connection.

 

My PC (which I use alot) is via Ethernet connection into Port 1 on the Router. I can Ookla speedtest the line and all is fine; 900/120 etc.

 

But I cant seem to load any Browser Tabs, Discord, Steam Shops, Epic without it taking a full age. I.e I can go and make a whole Cuppa and its still not loaded.

 

I've tried resetting the Router numerous times, DNS Flushung, Browser Cache deletion, switching Ethernet cables physically.

 

I'm all out ideas, I rdy to throw in the towel and cancell the contract and revert back to Sky (even if they cost a mortgage a month for decent BB).

2 REPLIES 2

Steph
Moderator
Moderator

Hi @H5ndo I hope you are doing well. I'm sorry to hear that you're experiencing some issues with your service since moving to us. This needs to be checked out on our side so we can make sure there are no issues with your lines or equipment. So we can help, please reach out to the dedicated Broadband team on 0333 304 0191 or via LiveChat here.

Cynric
16: Advanced member
16: Advanced member

@H5ndo  Did you try with different DNS, either in the router or just in a device?