cancel
Showing results for 
Search instead for 
Did you mean: 
1

Ask

2

Reply

3

Solution

SKY Customer changing to Vodafone Broadband

swansea_karl
4: Newbie

Hi everyone

 

Can i as a SKY customer change to Vodafone Broadband, but keep my SKY Q?  Thanks

5 REPLIES 5

Jayach
16: Advanced member
16: Advanced member

Yes, but be prepared for problems, the Sky Q system doesn't really like working with other routers, especially if you have mini's.

Cynric
16: Advanced member
16: Advanced member

This question is frequently asked. It'd be great if this forum had a search button ....... Oh yes, it's does! 😁

CrimsonLiar
16: Advanced member
16: Advanced member

If you switch from Sky broadband to any other provider but keep your "Q" and the minis, then there's a possibility of problems.

ZOBBY1
4: Newbie

This is what I did. 
As others have stated - be prepared for lots of problems connecting to the internet with the sky Q box and getting a reliable connection to the Sky Q minis if you have them. 
In the end I got it working reliably by using a power line adapter between the Sky Q main box and the Vodafone router. But you need patience to get it to work. I think the issues are at the Sky Q and fundamentally. Best of luck. 

Jayach
16: Advanced member
16: Advanced member

@ZOBBY1 

Thanks for answering as someone who has done it.

I was dreading @swansea_karl asking "what kind of problems?". 😉