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Super WiFi plus with Alexa built in, constantly logging itself out of Amazon.

clarkey1984
4: Newbie

Hi all, as the title suggests really, for reasons unknown, we barely get a day out of our super WiFi plus before you ask it something and you just get the three flashing red dots on the front, check the my Vodafone app, and yet again, it's logged itself out of Amazon so obviously all Alexa services don't work, I have keep me signed in checked, it's just constant.

 

I have tried a complete reset and a re install / re pairing a few times but to no avail.

 

Any ideas people?

 

Many thanks in advance :Smiling:

2 REPLIES 2

clarkey1984
4: Newbie

Still having this issue, I've tried everything I have detailed above again several times with no resolution.

Hey @clarkey1984 I'm sorry you're experiencing an issue with your Wi-Fi! Have you spoken to the Broadband Tech team yet so they can look into this for you? If not, I would recommend giving them a call on 0333 304 0191 or dropping a message to the LiveChat team here: vodafone.uk/2LCJiTm