Upgrading to a lower price?

[capnbirdseye]

We have had our Vodaphone b/band and landline for one month, b/band speed is 200Mb and cost £35 pm.  Two days after we were connected the price dropped to £30 for 200Mb so we missed out out there unfortunately

Now I notice they are offering 500Mb for £30 a month for 2 years contract so would I be permitted to upgrade to 500Mb to take advantage of the lower price? 

[Lucy_F]

Hi @capnbirdseye Thank you for your post. If your new plan is within the first 14 days of service, the change of mind period, you would be able to return the service and take out a new promotion. If you're wanting to see if you could possibly upgrade to a different service, please reach out to our Upgrades Team on 03333040191 or Live Chat. You can also query with our Sales Team in store. Your nearest store can be located here.

[capnbirdseye]

Thank you Lucy, I won't go anywhere near our local store, previously he refused to answer or help us unless we paid £30 for 1/2 an hour chat.