delay in resuming from sleep

[capnbirdseye]

I have the new white superhub, my PC is connected direct to the Vodafone hub via cable. When I bring the PC out of sleep mode I have to wait several seconds for the internet to work, same with our TV, it's also connected via cable as the wifi is not so good in that room but if I go to load Netflix  for e.g then  a message pops up saying connection error then a few seconds later it will load Netflix normally. I didn't have that problem with the previous hub so it has to be this new one, is it a know problem?

[Janey]

Hi @capnbirdseye Thanks for your post! We're not aware of any issue like this but we'd be more than happy to look into it. You'll need to give our tech team a shout, they can be contacted on 0333 304 0191 or Live Chat.

[capnbirdseye]

Hello Janey,

thanks for replying Janey

I'll maybe try live chat but it's not a big problem, just annoying waiting 10 seconds for it to connect 😣

[Janey]

I totally understand @capnbirdseye I'd feel the same! The team will be ready whenever you are 😊