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28-08-2024 08:11 PM
How do I convert my subscription from the Big Value Bundle (PAYG1) to PAYG Plus? In this post PAYG Plus, I saw a response from a moderator back in January, who I assume is a representative from Vodafone, stating that this option would be available to existing customers later this year.
29-08-2024 01:31 PM
Hey @AV1610. This information is still correct. Existing customers can't keep their number if they want a Pay as you go Plus plan. Although we don't have an exact date, migration to Pay as you go Plus should be available towards the end of the year for existing customers.
29-08-2024 03:22 PM
Thanks, good to know Vodafone are still committed to reducing their subscriber numbers by taking existing customers for granted. "new customer only" are really great for customer loyalty and satisfaction.