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08-09-2023 01:09 PM
Hello. I am headfing to Turkey for 10 days and would like to use data and calls.
I have a PAYG sim card and looked at getting an "Around the World Extra" (£15 for 8 days or £25 for 15 days). However - it isn't clear whether I need to buy a big value bundle before purchasing the extra. The terms and conditions say:
Who's eligible?
Around the World Extras are available to Pay as you go customers on Pay as you go 1, Vodafone Simply and customers on an active Big Value Bundle.
But lower down in the same T&Cs it is stated;
Condition
So - these appear to be inconsistent requirements. Can I simply buy the Extra and not add the BVB?
thanks...
08-09-2023 02:04 PM
It basically means the SIM must be active and used on the UK network with some UK activity and you would have previously added some credit @Fenlli . You would hardly be using the BVB when you were away and the default would be PAYG 1 and it does mention that the roaming extra is available to customers on PAYG 1.
Try adding the necessary credit and purchasing the roaming extra. Any problems come back to the forum and this will be something where the Social Team will be able to help.
Certainly agree the wording could be clearer.
28-09-2023 01:54 AM
It appears that Vodafone have updated the “Around the World Extra” T&Cs, as the clause mentioned by the OP no longer exists — that’s good, and perhaps as a result of this thread! 👍
I have a couple of other very basic questions: