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Pay as you go

Error message when buying big value bundle

1: Seeker

Sorry, there seems to be a problem

We can't add this service for you because you aren't eligible for it. - [2b2]


Tried calling and doing it won't let me either... please help!

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17: Community Champion

Are you just joining Vodafone or are you trying to change from your current Big Value option ? 

If your moving tariff have you opted out of your current one ?

What have Customer Services advised on the phone to you @KONVIKT ?

There maybe some help in the following link that explains how to go about getting a BVB and there’s also a text service too. 

If your still stuck then customer service on 191 or Live Chat should be able to help you.

Vodafone pay-as-you-go-plans/big-value-bundles.


Current Phone > Samsung Note9 _512Gb > Model: SM-N960 Duos.

Samsung Gear s3 Frontier Watch.

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