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Pay as you go

A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).

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Account restricted

My account seems to be restricted, cannot make calls or texts?

4g vs 3g Speeds

Hi there, Just wondering if anyone else has issues with 4g where they live? On 2 devices on 2 different sim cards I get speed test results around 4mbps on 4G but when I switch to 3G I get around 25mbps. Why is the 4g so slow in my area? I ran speed t...

Resolved! Unable to get a free sim

Hi, so I'm looking to get a new sim card as EE disconnected mine for "non usage" and when I press "Send me a free SIM", it does nothing except bring up another box right below my email address.

Porting Scandal! Still not ported, after 2 weeks!

I was hearing good stuff about Vodafone, so I decided to move to Vodafone and try it out. Things have started on a really bad track.I wanted to be an informed client, therefore, I Googled what was required to move my number from O2 to Vodafone. I was...