Reward points
On the 1st of August I used my points for a power bank confirmation text said item should be dispatched in 2 to 3 days, no sign of item and it impossible to get hold of customer service.
Pay as you go
A place to discuss the My Vodafone App, bundles, Vodafone devices, Pay as you go Rewards and more. For any account specific issues, contact Customer Services (here).
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Forum Posts
Problems with Pay As You Go - Switching back to Pay Monthly & My Wife's account closed by mistake
We have a bit of a problem here - concerning both our Vodafone accounts. We are currently residing in Australia due to the situation with Covid-19, so we decided to switch our Pay Monthly accounts to PAYG for the duration, with the intention to switc...
Purchasing a new PAYG phone but keeping existing bundle / number
Hello, Is there any issue with purchasing a PAYG phone, but putting my current SIM card in the new phone, and simply disposing of the SIM card that comes with the PAYG phone? Obviously I'd rather not spend the extra £10 if I don't need to but I don't...
Cannot receive incoming calls
I have just bought a moble phone (TTfone Mercury with £20 vodafone credits). I can make calls but cannot receive them. I appreciate that this topic is covered by posts on this forum and I have done everything I can think of but the problem is still...
Dongle question
I have a dongle [90 days], how do I check how much data is left and how do I top up? I do not have a mobile etc account.
Resolved! How much does it cost to call Japan with PAYG
Hi all How much does it cost to call Japan with Vodaphone PAYG? Thanks in advance
Opting out of bundle / just want basic no frills PAYG deal for a call or two per month
Hi, a couple of weeks ago, I got a PAYG SIM for an old unlocked phone. I only need to make a call or two per month, emergency type things only, so just wanted to top up with £10 thinking it would last me a few months. I topped up on My Vodafone, but ...
Strange activation process and activity & eSIM query
Hello I activated my PAYG1 SIM card last night and it was able to send texts and make calls straight away, but couldn't receive texts and calls until this morning. Also, I found some charges were made to text numbers I did not recognise last night as...
Webshop options when current PAYG rewards scheme ends.
Hi, What can I buy by way of extra credits in the Webshop? I do not want a new phone or accessory. I don't think I'll personally 4000 points to get the £20 free credit amount and as a Vodafone of fifteen-plus years, I wondered what Vodafone could do ...
How to convert an iphone 4 to pay as you go?
A friend has given me their iPhone 4 which was on contract with Vodaphone. What is involved in converting the phone to pay as you go? Is this possible without having a contract? I just use a simple Tesco Pay as Go phone at the moment. Thank you.
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