Sorry to hear you are still waiting for your handset, especially as its a Christmas gift. That must be really frustrating especially considering you ordered way back in November.
I'm awaiting an order for my sons Samsung Fold 3 & a smartwatch, but to be fair to Vodafone it was only ordered on the early hours of the 14th Dec and I was made aware it would be 7-14 days delivery before ordering. My son was happy with that before we placed the order. But I really sympathise with people who ordered weeks ago & still no phone has arrived.
There seems to be mixed messages regarding Vodafone deliveries, on one hand Vodafone are stating on the Store deliveries maybe delayed & yet some customers seems to have no issues with deliveries. As an example my work mate ordered his Samsung Fold 3 3 days before I placed my order (it was him that recommended the deal I ordered) yet he has received his order but I read a few on here (and via many review websites like Trustpilot) some customers ordered weeks ago & still haven't received their Samsung Fold 3 ?? What on earth is that all about??
I have no idea how Vodafone's internal ordering system works but atm deliveries certainly seem to be an issue for some customers.
I really hope you receive your iPhone 12 asap, same goes for all the poor customers who seem stuck in this delivery delay's loop
