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Logging into Vodaphone Account Issue

Jaydee23
2: Seeker
2: Seeker

I have been with Voda phone for several years and today tried to log into my account for the first time in months and  having got my Username and a temp password and the seecurity text I then get a message of Internal Error and can't get past that.  All I want to find out is when my mobile contract ends so I can cancel it.

1 REPLY 1

BandOfBrothers
17: Community Champion
17: Community Champion

Try clearing caches and cookies and logging into the Vodafone Myvodafone app or the online myvodafone option @Jaydee23 

Customer services via 191 or Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries can help with this information @Jaydee23 

Official information regarding how to cancel a contract and the various options are in Cancel-your-account. 

Please don't cancel your direct debit as Vodafone will do this when your contact has ended send any monies owed have been paid.

You'll get a sorry your leaving letter and £0 bill which indicates the contract is ended.

Current Phone  >

Samsung Galaxy s²⁴ Ultra 512gb.