Ask
Reply
Solution
16-12-2021 05:09 PM
I have been with Voda phone for several years and today tried to log into my account for the first time in months and having got my Username and a temp password and the seecurity text I then get a message of Internal Error and can't get past that. All I want to find out is when my mobile contract ends so I can cancel it.
16-12-2021 05:11 PM - edited 16-12-2021 05:15 PM
Try clearing caches and cookies and logging into the Vodafone Myvodafone app or the online myvodafone option @Jaydee23
Customer services via 191 or Live Chat or the Vodafone Social Media Team's via Contact-us-for-account-specific-queries can help with this information @Jaydee23
Official information regarding how to cancel a contract and the various options are in Cancel-your-account.
Please don't cancel your direct debit as Vodafone will do this when your contact has ended send any monies owed have been paid.
You'll get a sorry your leaving letter and £0 bill which indicates the contract is ended.
Current Phone >
Samsung Galaxy s²⁴ Ultra 512gb.